AccountingIQAccountingIQ

Terms of Service

Effective: October 27, 2026
Updated October 27, 2026: a new section 15 on disputes (notice first, AAA arbitration including its rules for mass filings, a 30-day opt-out, Indiana law), and the refund section now notes the 14-day right to cancel in the European Economic Area, the United Kingdom and Switzerland. If you signed up before October 27, 2026, the new section 15 and the Indiana governing-law clause apply to you from November 26, 2026, and only to disputes that arise after that.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Format Partners LLC ("we," "us," or "Company"), the operator of the AccountingIQ web platform at accountingaitutor.com (the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

The AccountingIQ apps for iPhone and Android are separate from the Service. The iPhone app is governed by the Apple Licensed Application End User License Agreement (Standard EULA) and the Android app by the AccountingIQ app terms.

2. Description of Service

AccountingIQ is an AI-powered educational platform that provides accounting tutoring, study tools, and exam preparation resources. The Service includes, but is not limited to:

  • AI-powered chat tutoring for accounting topics
  • Document upload and AI analysis (PDFs, images)
  • AI-generated flashcard decks with spaced repetition
  • Practice problem generation with worked solutions
  • AI-generated study schedules
  • CPA and course exam preparation tools
  • Course-specific study mode
  • Static educational content (formulas, glossary, journal entries, study guides, mnemonics, comparisons)

The Service is intended solely for educational and informational purposes.

3. Eligibility

You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Service with the consent of a parent or legal guardian. By using the Service, you represent and warrant that you meet these requirements.

4. Accounts and Registration

To use the study tools in the Service, you must create an account using Google Sign-In, email magic link, or another authentication method we offer. You agree to:

  • Provide accurate and current information during registration
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

5. Subscriptions, Billing, and Trials

5.1 Free Tier

AccountingIQ offers a free tier with limited daily and lifetime usage of certain features. Free tier limits are subject to change at our discretion. We are not obligated to provide notice before adjusting free tier availability.

5.2 Paid Subscriptions (Web)

Paid subscriptions on the web are processed through Stripe, our third-party payment processor. We offer Monthly ($19.99/mo), Semester ($49.99/4 months), and Annual ($149.99/year) plans. Prices are subject to change with notice. All paid plans include a 7-day free trial, one per person. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically begin and you will be charged the applicable subscription fee.

5.3 Subscriptions in the Apps

Subscriptions bought in the AccountingIQ iPhone or Android app are billed and managed by Apple's App Store or Google Play, under their terms and pricing. App and web subscriptions are separate and do not transfer between platforms.

5.4 Cancellation

You may cancel your web subscription at any time through the Stripe Customer Portal, accessible from your account settings. Cancellation takes effect at the end of your current billing period, and you retain access until then. Except as provided in Section 5.5, no partial refunds are issued for unused time within a billing period.

5.5 Refunds

If you are not satisfied for any reason, email hello[at]format[dot]partners within 30 days of your first payment for a subscription and we will refund that payment. Later refunds are at our discretion unless the law requires otherwise. Purchases made in our iPhone or Android apps are refunded by Apple or Google under their policies. If you live in the European Economic Area, the United Kingdom or Switzerland, you also have a legal right to cancel within 14 days of your purchase.

5.6 Failed Payments

If a payment fails, your subscription status will be set to "past due." We may attempt to retry the charge. If payment cannot be collected after a reasonable period, your subscription will be canceled and access to paid features will be revoked.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Service, other users' accounts, or our systems
  • Upload malicious code, viruses, or any content designed to disrupt or harm the Service
  • Use automated tools, bots, scrapers, or scripts to access, extract, or bulk-download content from the Service
  • Resell, sublicense, redistribute, or commercially exploit AI-generated content from the Service
  • Submit content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Attempt to reverse-engineer, decompile, or extract source code from the Service
  • Circumvent or attempt to circumvent rate limits, paywalls, or other usage restrictions
  • Impersonate another person or entity
  • Use the Service to engage in academic dishonesty in violation of your institution's policies

We reserve the right to investigate and take appropriate action against any violations, including account suspension or termination without notice.

7. AI-Generated Content: Disclaimers and Limitations

The Service uses artificial intelligence (including Anthropic's Claude) to generate educational content. You acknowledge and agree that:

  • AI-generated content may contain errors, inaccuracies, or outdated information. We do not guarantee the accuracy, completeness, or reliability of any AI-generated output.
  • The Service is a supplementary educational tool. It is not a substitute for professional accounting advice, certified public accountant services, official textbooks, qualified instructors, or accredited educational programs.
  • You are solely responsible for verifying any AI-generated content against authoritative sources (GAAP, IFRS, your course materials, or a qualified professional) before relying on it for academic, professional, or financial decisions.
  • AI-generated study schedules, exam prep materials, and practice problems are suggestions only. We make no guarantees regarding exam outcomes, grades, or academic performance.
  • AI models may occasionally produce responses that are plausible-sounding but factually incorrect ("hallucinations"). Always verify critical information independently.

8. User Content and Data

8.1 Your Content

You retain ownership of content you upload or create through the Service, including documents, chat messages, flashcard decks, saved problems, notes, and study schedules ("User Content"). By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, transmit, and display your User Content solely for the purpose of operating and providing the Service to you.

8.2 Third-Party Processing

To provide the Service, your User Content may be transmitted to third-party AI providers (Anthropic for AI analysis). These providers process your content according to their respective terms and privacy policies. We do not use your User Content to train AI models.

8.3 Content Restrictions

You represent and warrant that you have the right to upload any content you submit to the Service and that such content does not infringe upon any third party's intellectual property rights. You are solely responsible for ensuring your use of the Service complies with your educational institution's academic integrity policies.

9. Intellectual Property

The Service, including its design, code, user interface, logos, trademarks, and all content created by us (including but not limited to educational articles, formulas, glossary entries, study guides, and journal entry examples), is the exclusive property of Format Partners LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Service or its content without our prior written consent.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By using the Service, you consent to the data practices described in the Privacy Policy.

11. Disclaimer of Warranties

PLEASE READ THIS SECTION CAREFULLY

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY AI-GENERATED CONTENT, STUDY MATERIALS, PRACTICE PROBLEMS, OR EXAM PREPARATION MATERIALS PROVIDED THROUGH THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

12. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FORMAT PARTNERS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES; DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE; DAMAGES ARISING FROM ERRORS, INACCURACIES, OR OMISSIONS IN AI-GENERATED CONTENT; DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA; POOR ACADEMIC PERFORMANCE, FAILED EXAMINATIONS, OR LOST EDUCATIONAL OPPORTUNITIES; ANY RELIANCE ON AI-GENERATED CONTENT FOR PROFESSIONAL ACCOUNTING DECISIONS. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

13. Indemnification

You agree to indemnify, defend, and hold harmless Format Partners LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; (d) any User Content you upload or submit; or (e) your reliance on AI-generated content provided by the Service.

14. Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including for violations of these Terms. You may delete your account at any time by contacting us at hello[at]format[dot]partners. Upon termination: (a) your right to use the Service ceases immediately; (b) we may delete your User Content after a reasonable retention period of 30 days; (c) any outstanding payment obligations survive termination; (d) Sections 7, 11, 12, 13, 15, and 16 survive termination.

15. Disputes, Arbitration, Class Action Waiver and Governing Law

Please read this section carefully. It affects your rights.

(a) Talk to us first. Before starting arbitration or a lawsuit, the party with a claim must email a written notice describing the claim and the relief requested (claims against us: legal[at]format[dot]partners; claims against you: the email address we have for you). We will both try in good faith to resolve it for 60 days after the notice arrives. Deadlines to bring a claim are paused during that time.

(b) Binding individual arbitration. If we do not resolve it, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either of us may bring an individual claim in small claims court, and either of us may ask a court to stop infringement or misuse of intellectual property. The Federal Arbitration Act governs this section. Hearings may take place by video or phone, or in the county where you live.

(c) Class action waiver. You and we may bring claims only individually, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims and may award relief only to the individual party bringing the claim. If this subsection (c) is found unenforceable for a claim, that claim must be decided by a court, after any arbitrable claims are decided, and not in arbitration.

(d) Mass filings. If 25 or more similar arbitration demands are filed against us by or with the help of the same or coordinated counsel, the American Arbitration Association's Mass Arbitration Supplementary Rules apply.

(e) Opting out. You may opt out of this arbitration agreement within 30 days after you first accept these Terms by emailing legal[at]format[dot]partners with your name, the app or site you use, and a statement that you opt out. Opting out does not affect the rest of these Terms.

(f) Courts and jury waiver. Any claim that is not arbitrated will be brought only in the state or federal courts located in Indiana, and you and we consent to their jurisdiction. To the extent the law allows, you and we waive a jury trial.

(g) Consumers outside the United States. If you live in the European Economic Area, the United Kingdom or Switzerland, subsections (a) through (f) do not apply to you, and nothing in these Terms limits the mandatory consumer protections of the country where you live or your right to bring a claim in its courts.

(h) Governing law. These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law rules, and by the Federal Arbitration Act.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Format Partners LLC regarding the Service and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

16.5 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through a prominent notice on the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

17. Contact

For questions about these Terms, contact us at:

Format Partners LLC
Email: hello[at]format[dot]partners